Office & Patient Guide

 

Office & Patient Guide  >  Patient Satisfaction

Patient Satisfaction

Building and keeping your trust and confidence in WRA is extremely important to us. We strive to meet or exceed your needs and expectations in our patient care and communications. Please assist us to better serve you and future patients at Washington Radiology by completing the patient satisfaction survey below. Thank you.

1. What type of exam(s) did you have?

Biopsy (please specify)      
CT scan  |   DXA–VFA scan  |   General x-ray  |   Mammogram   |   MRI scan  
Nuclear Medicine  |   PET scan  |   Ultrasound/Sonogram  |  
Other (please specify)  

 
2. Who is the doctor that ordered the exam(s)?  
 
3. Why did you decide to come to Washington Radiology Associates for your exam(s)? Please check all that apply.
My doctor who ordered these exams recommended WRA
My doctor’s office gave me a choice of radiology practices and I chose WRA
Another doctor recommended WRA to me in the past.
         Please specify: Dr.   
My insurance plan lists WRA as a participating provider
WRA has an office close to my: Home   Work   Doctor’s office  
I have been here before
A friend or relative recommended WRA
Found WRA in Yellow Pages
Found WRA in Advertisement.
         Please specify:  
Found WRA Online.
         Please specify:  
I knew of WRA’s reputation
FDA certification or ACR accreditation
Other. Please specify:  
 
4. Did you receive sufficient information on:
How to prepare for the exam?    Yes   No   Didn't need it  
Directions to WRA?    Yes   No   Didn't need it  
Insurance, fees, or billing?    Yes   No   Didn't need it  
 
5. In which Washington Radiology Associates office did you receive your exam(s)?
Washington DC
2141 K Street,NW
2021 K Street,NW		 NorthernVirginia
3022 Williams Drive,Fairfax
21351 Ridgetop Circle,Sterling		 Suburban Maryland
10215 Fernwood Drive,Bethesda
4445 Willard Avenue,Chevy Chase
 
Please indicate the level of satisfaction that best reflects your experience with Washington Radiology Associates:
  Poor Fair Good Very Good Excellent
6. Choose one
Scheduling an appointment  
Same-day service
7. Time between scheduling an appointment and appointment date
8. Length of time waiting in reception area
9. Length of time waiting in dressing room (if applicable)
10. Length of time waiting in exam room
11. Treatment by the reception staff
12. Treatment by the technologist(s)
13. Treatment by the physician(s) (if applicable)
14. Questions answered adequately (if applicable)
15. General appearance of the office
16. The overall care you received at WRA
 
17. Would you recommend WRA to others?    Yes   No   Didn't need it  
 
18. Comments/suggestions for WRA:
 
19. Would you like a reply from WRA?    If yes, please print your contact information below.
Yes   No  
 
20. Name  
 
Daytime phone   
 
E-mail address  
 
Mailing address